Dive into our frequently asked questions.
At Humble & Frank, we elevate everyday meals into extraordinary culinary experiences. We passionately craft premium seasoning products such as sauces, spices, and marinades using high-quality, natural ingredients. Our goal is to enhance every dish with exceptional flavour.
A: We offer a diverse range of seasoning products, including sauces, spices, marinades, and more. Each product is crafted to bring unique and authentic flavours to your dishes.
Yes, our products are made exclusively with natural ingredients. We avoid artificial flavours, colours, or MSG to ensure a pure, authentic taste.
Absolutely! Our seasonings are perfect for enhancing seafood with flavours designed for seasoning, sprinkling, basting, battering, or marinating.
Yes, our cocktail sauce, lemon honey, lemon butter, chipotle lime, tequila lime cocktail, gluten-free beer batter, and all our rubs are gluten-free. We ensure no gluten is present before production by performing specific cleanliness swabs.
Yes, our gluten-free batter is nut-free and produced in a certified nut-free facility.
No, our tartar sauce is completely free of nuts, and the facility is nut-free.
Our batters, being dry goods, have a 2-year shelf life.
Our products are available at various retail stores and can also be purchased directly from our website. Visit our “Where to buy” page to find a store near you.
If our products are not available locally, you can order directly from us. We are currently working on our online store, which will be available soon. In the meantime, we accept direct orders for a minimum of 5 products, priced at $5.99 each.
Once our online store is live, you’ll be able to place orders directly through our website with just a few clicks. We’ll offer our full range of products, and you’ll be able to manage your orders conveniently from your account. Keep an eye on our website and social media for the announcement of our store launch!
Additionally, depending on your area, you can also find our products online by searching the product section on Google. This allows you to purchase our items through various online retailers.
If your product appears damaged or unusual in taste or smell, please contact us immediately at hello@humbleandfrank.com or call 1-844-9-HUMBLE. We will resolve the issue promptly with a replacement or refund.
Check the product's best before date and purchase from reputable retailers. If a product is nearing or past its expiration, let us know so we can improve our distribution practices.
The Best Before date is printed vertically on the front of the label (MM/DD/YY). If it's not printed, it may be a sticker, or you can provide the lot number for exact production dates.
Yes, we do! Visit our Recipes page for creative ways to use our products in your cooking. From starters to main courses, our recipes will inspire your next delicious meal.
You can contact us at hello@humbleandfrank.com or call 1-844-9-HUMBLE, we will be happy to assist you.
We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us, and we will be happy to assist you with a return or exchange according to our terms and conditions.
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